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OSID Specifications
tracking package
Version 3.0.0
Release Candidate Preview
Interfaceosid.tracking.QueueQuery
Implementsosid.OsidGovernatorQuery
Description

This is the query for searching queues. Each method match specifies an AND term while multiple invocations of the same method produce a nested OR.

MethodmatchIssueId
Description

Sets the issue Id for this query to match queues that pass through issues.

Parametersosid.id.IdissueIdthe issue Id
booleanmatch true for a positive match, false for a negative match
ErrorsNULL_ARGUMENT issueId is null
CompliancemandatoryThis method must be implemented.
MethodclearIssueIdTerms
Description

Clears the issue Id query terms.

CompliancemandatoryThis method must be implemented.
MethodsupportsIssueQuery
Description

Tests if a IssueQuery is available.

Returnboolean true if a issue query is available, false otherwise
CompliancemandatoryThis method must be implemented.
MethodgetIssueQuery
Description

Gets the query for a issue. Multiple retrievals produce a nested OR term.

Returnosid.tracking.IssueQuerythe issue query
ErrorsUNIMPLEMENTED supportsIssueQuery() is false
ComplianceoptionalThis method must be implemented if supportsIssueQuery() is true.
MethodmatchAnyIssue
Description

Matches log entries that go through any issue.

Parametersbooleanmatch true to match log entries with any issue, false to match log entries with no issue
CompliancemandatoryThis method must be implemented.
MethodclearIssueTerms
Description

Clears the issue query terms.

CompliancemandatoryThis method must be implemented.
MethodmatchFrontOfficeId
Description

Sets the front office Id for this query to match queues assigned to front offices.

Parametersosid.id.IdfrontOfficeIdthe front office Id
booleanmatch true for a positive match, false for a negative match
ErrorsNULL_ARGUMENT frontOfficeId is null
CompliancemandatoryThis method must be implemented.
MethodclearFrontOfficeIdTerms
Description

Clears the front office Id query terms.

CompliancemandatoryThis method must be implemented.
MethodsupportsFrontOfficeQuery
Description

Tests if a FrontOfficeQuery is available.

Returnboolean true if a front office query is available, false otherwise
CompliancemandatoryThis method must be implemented.
MethodgetFrontOfficeQuery
Description

Gets the query for a front office. Multiple retrievals produce a nested OR term.

Returnosid.tracking.FrontOfficeQuerythe front office query
ErrorsUNIMPLEMENTED supportsFrontOfficeQuery() is false
ComplianceoptionalThis method must be implemented if supportsFrontOfficeQuery() is true.
MethodclearFrontOfficeTerms
Description

Clears the front office query terms.

CompliancemandatoryThis method must be implemented.
MethodgetQueueQueryRecord
Description

Gets the queue query record corresponding to the given Queue record Type. Multiple record retrievals produce a nested OR term.

Parametersosid.type.TypequeueRecordTypea queue record type
Returnosid.tracking.records.QueueQueryRecordthe queue query record
ErrorsNULL_ARGUMENT queueRecordType is null
OPERATION_FAILEDunable to complete request
UNSUPPORTED hasRecordType(queueRecordType) is false
CompliancemandatoryThis method must be implemented.