| Interface | osid.tracking.QueueFrontOfficeSession | ||
|---|---|---|---|
| Implements | osid.OsidSession | ||
| Description | 
                 This session provides methods to retrieve  This lookup session defines several views: 
  | ||
| Method | canLookupQueueFrontOfficeIssues | ||
| Description | 
                     Tests if this user can perform lookups of queue/front 
                    office mappings. A return of true does not guarantee 
                    successful authorization. A return of false indicates that 
                    it is known lookup methods in this session will result in 
                    a   | ||
| Return | boolean |  false  if looking up mappings is not authorized,  true 
 otherwise  | |
| Compliance | mandatory | This method must be implemented. | |
| Method | useComparativeQueueFrontOfficeView | ||
| Description | 
                     The returns from the lookup methods may omit or translate elements based on this session, such as authorization, and not result in an error. This view is used when greater interoperability is desired at the expense of precision.  | ||
| Compliance | mandatory | This method is must be implemented. | |
| Method | usePlenaryQueueFrontOfficeView | ||
| Description | 
                     A complete view of the   | ||
| Compliance | mandatory | This method is must be implemented. | |
| Method | getQueueIdsByFrontOffice | ||
| Description | 
                     Gets the list of   | ||
| Parameters | osid.id.Id | frontOfficeId |  Id  of the  FrontOffice   | 
| Return | osid.id.IdList | list of related queue  Ids   | |
| Errors | NOT_FOUND |  frontOfficeId  is not found  |                 |
| NULL_ARGUMENT |  frontOfficeId  is  null   |                 ||
| OPERATION_FAILED | unable to complete request | ||
| PERMISSION_DENIED | authorization failure | ||
| Compliance | mandatory | This method must be implemented. | |
| Method | getQueuesByFrontOffice | ||
| Description | 
                     Gets the list of   | ||
| Parameters | osid.id.Id | frontOfficeId |  Id  of the  FrontOffice   | 
| Return | osid.tracking.QueueList | list of related queues | |
| Errors | NOT_FOUND |  frontOfficeId  is not found  |                 |
| NULL_ARGUMENT |  frontOfficeId  is  null   |                 ||
| OPERATION_FAILED | unable to complete request | ||
| PERMISSION_DENIED | authorization failure | ||
| Compliance | mandatory | This method must be implemented. | |
| Method | getQueueIdsByFrontOffices | ||
| Description | 
                     Gets the list of   | ||
| Parameters | osid.id.IdList | frontOfficeIds | list of front office  Ids   | 
| Return | osid.id.IdList | list of queue  Ids   | |
| Errors | NULL_ARGUMENT |  frontOfficeIds  is  null   |                 |
| OPERATION_FAILED | unable to complete request | ||
| PERMISSION_DENIED | authorization failure | ||
| Compliance | mandatory | This method must be implemented. | |
| Method | getQueuesByFrontOffices | ||
| Description | 
                     Gets the list of   | ||
| Parameters | osid.id.IdList | frontOfficeIds | list of front office  Ids   | 
| Return | osid.tracking.QueueList | list of queues | |
| Errors | NULL_ARGUMENT |  frontOfficeIds  is  null   |                 |
| OPERATION_FAILED | unable to complete request | ||
| PERMISSION_DENIED | authorization failure | ||
| Compliance | mandatory | This method must be implemented. | |
| Method | getFrontOfficeIdsByQueue | ||
| Description | 
                     Gets the   | ||
| Parameters | osid.id.Id | queueId |  Id  of a  Queue   | 
| Return | osid.id.IdList | list of frontOffices | |
| Errors | NOT_FOUND |  queueId  is not found  |                 |
| NULL_ARGUMENT |  queueId  is  null   |                 ||
| OPERATION_FAILED | unable to complete request | ||
| PERMISSION_DENIED | authorization failure | ||
| Compliance | mandatory | This method must be implemented. | |
| Method | getFrontOfficesByQueue | ||
| Description | 
                     Gets the   | ||
| Parameters | osid.id.Id | queueId |  Id  of a  Queue   | 
| Return | osid.tracking.FrontOfficeList | list of frontOffices | |
| Errors | NOT_FOUND |  queueId  is not found  |                 |
| NULL_ARGUMENT |  queueId  is  null   |                 ||
| OPERATION_FAILED | unable to complete request | ||
| PERMISSION_DENIED | authorization failure | ||
| Compliance | mandatory | This method must be implemented. | |